Studio Policies

RESERVATION POLICIES

Instructors and classes are subject to change without notice. Please visit the CPNYC class schedule for updates.

CPNYC accepts cash, checks, Visa, MasterCard, and American Express.

Gift cards can be purchased by emailing info@corepilatesnyc.com or send an e-gift certificate through our website.

Is the class you want to take full? Join the waitlist! If a spot opens up, you’ll receive a text message letting you know. All you have to do is text back to confirm and you’re in!

Wondering what to wear? Clothing that allows a full range of motion is ideal. Leggings, yoga pants, or bike shorts, paired with a comfortable top work best. Shoes are not permitted in the studios. Please feel free to wear socks or work out in bare feet if you prefer.

Running late? You have a 10-minute window from the start time of the scheduled class to keep your reserved spot. Students who arrive more than 10 minutes after a class begins may not be permitted to participate in the class and will be charged for the session in full.

CANCELLATION POLICY

Cancelation of private sessions must be made 24-hours in advance and classes with a 12-hour advance notice. Reservations can be canceled online through your Mindbody account or by calling the studio. Cancelations made with less than the required amount of notice will be subject to a full charge for the appointment or class.

MONTHLY UNLIMITED PACKAGES

CPNYC’s Monthly Unlimited Package allows you a class a day, every day! Our Premium Monthly Unlimited gives you access to a class a day PLUS 4 private sessions per month. Packages begin on the first day you use it and will automatically renew at 30-day intervals, but can be canceled at any time. All classes require 12-hours notice for cancellations. Late cancellations incur a fee of $20.

Expiration Policy

We offer buy backs of any expired classes or sessions if you have sessions or classes left after the expiration date. $5 buy back to reactivate any mat classes remaining; $10 buyback to reactivate any remaining apparatus classes, and $20 to buy back any private sessions. The buy back is valid for one month.

FACILITIES

We provide mats for all classes, filtered drinking water, dressing room and reception/retail area.

PRE & POSTNATAL CLASSES:

We require a written note from a doctor stating that working out is safe for your pregnancy.